Career Opportunities with Ciocca Dealerships

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Automotive Service Advisor

Dealership: Faulkner Buick GMC West Chester

***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Faulkner Buick GMC is seeking Automotive Service Advisors to join our growing team!

Why choose Faulkner?

  • Competitive & industry leading pay scale
  • Proven career path, promotional opportunities
  • Service & parts discounts
  • Modern, state of the art technology & software – iPads, alignment quick check machines
  • Use of of video multi-points, texting, and digital software
  • Employee engagement events
  • Volunteer and community service opportunities
  • 401(k) Retirement Plan (with employer match)
  • Employee Referral Bonus Program
  • Paid Holidays & Paid Time Off
  • Employee Assistance Program
  • Medical, Dental, Vision, FSA, HSA plans
  • Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
  • Company Paid Life-Insurance*

Responsibilities include but are not limited to:

  • Greet and consult with the customer on applicable service needs
  • Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes
  • Build and maintain relationship with the customer

Qualifications include but are not limited to:

  • Automotive Service Advisor experience in a dealership setting required
  • Strong communication skills to deal with customers and employees
  • Proficient computer skills
  • Positive, can-do attitude
  • MUST be willing to adapt to Ciocca culture, processes, and procedures

With 52+ dealerships and growing, there are many opportunities for advancement.

Faulkner is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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